Tag: Lean Six Sigma

Lean Six Sigma and PPP Forgiveness SBA Submission Improvements

PPP Process Improvement

As any lean six sigma practitioner will tell you, banks need to continuously define problems, measure against benchmarks, analyze, improve, and control their PPP Forgiveness application process. With a couple of thousand applications processed over the past five weeks, we are improving our process daily. In this article, we focus on the back end of our forgiveness manufacturing process and discuss SBA rejection rates. Getting an application rejected by the SBA adds 15 to 30 minutes of time to each application as bankers need to go back and solve defects.

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