Tag: Chat

When Will Your Bank Start Using Chat and Chatbots?

Live Chat and Chatbots in Banking

It is not a question of “if” it is only a question of “when” you will start deploying chat and chat automation at your bank. It should be on your radar screen for several reasons, the first of which is that it will soon be the fastest growing and the most preferred communication channel among your customers. That trend got a boost when Apple announced last week the production release of its Business Chat product.

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