Tag: Change Management

Why Your Bank Does Not Innovate and How to Change It

Making Bank Innovation Happen

At a recent banking conference, we conducted a poll that asked how many banks want to be more innovative. About 85% of the hands shot up. We then asked, “How many bankers have the culture to experiment, an initiative to innovate, time to innovate and a budget?” Almost every hand dropped. And, there it is – The reason why banks don’t innovate isn’t because they don’t want to, but because it has not risen to a level of importance to warrant a formal initiative. This is the “Innovation Dilemma” in banking – Bankers want to innovate, but are not sure how.

How To Talk To Your Kids About Paper Statements

Bank Efficiency

The now famous Ally Bank commercial of 2012 that asked two kids if they want a pony goes down as one of the most effective in banking history. Two girls are asked if they want a pony, and while the girl in blue gets a toy pony, the girl in orange gets a real pony. Disappointment ensues to the Blue Kid and the moral, of course, is even kids know it’s wrong to treat others differently. While an effective commercial and a nice lesson for the grade school set, it is a poor lesson for bankers not to mention both intellectually and emotionally disingenuous.


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