Banker To Banker

A Recipe for Risk Management

Bank Risk Management

There is a trendy restaurant in New York City that temporarily changed its menu to serve food composed entirely of garbage. The idea was to highlight the amount of food that is wasted worldwide. Food waste happens for different reasons in different places – in developing countries, difficulty with storage and refrigeration are the problem. In developed countries, aesthetic standards are the primary culprit, and changing this perception was the goal of the experiment.

The Basics Of Commercial Loan Documentation – Part II

Better Understanding Commercial Loan Documentation

In our previous blog (HERE), we considered the structure of commercial loan documentation and important objectives of certain agreements.  We also discussed common loan concepts that are of particular importance to commercial lenders.  Today, we cover some of the important provisions of the loan documents and explain some of the important considerations when definitive loan agreements are negotiated.  Effective lenders must strike the right balance between protecting the bank and creating a workable document for the cust

5 Emails Banks Must Send to Increase Profitability and Customer Service

Bank Marketing

We understand that there is a fine line between spam and marketing. However, banks dramatically underutilize email marketing to drive business. We highlighted a case study not too long ago where a couple simple reminders can help boost deposit balances and improve profitability.


How To Get A Prospective Borrower’s Contact Information

Borrower Prospecting - How To Get Leads

A couple weeks ago, we covered 3 of the best, and most underutilized commercial lending prospecting tools (HERE). Due to multiple requests, we build on that today and show lenders and business development officers how to derive contact information out of thin air.  As we pointed out, the art and science of commercial banking sales isn’t taught by traditional education and is largely ignored in banking schools, conferences and training programs.

Here Are The Odds That A Robot Will Take Your Banking Job

Banking And Robotics

Readers of this column know that we are big experimenters with artificial intelligence. We use it to set strategy (trying to figure out what really drives bank performance), use it in our loan pricing model (to offer suggestions of improvement) and to assist in credit analysis. We have also experimented with “smart systems” in a number of areas including compliance, HR, credit analysis, writing Suspicious Activity Reports and even writing this column (and you never even knew). Some of these applications are amazingly ready for prime time while others have a ways to go.

Understanding The Basics Of Commercial Loan Documentation

Working With Commercial Loan Documentation

One difference between a great commercial lender and an average commercial lender is the understanding of loan documents and insightful knowledge of key terms found in loan documents.  In this first part, of two, we will consider the structure of common commercial loan documentation and some finer points about working with these agreements and terms.

Borrower’s and Lender’s Objectives

Why Banks Are Eliminating The Overdraft Transfer Fee

Bank Product Structuring

Last week, Chase joined the ranks of Capital One, USAA, Frost Bank, OneWest, Huntington, Northern Trust and others and announced that in August, the Bank will no longer charge for overdraft transfers on its retail or small business accounts. In addition to eliminating the $10 transfer fee charge, Chase will also not allow customers to draw on their credit card line to fund overdrafts and will thus limit transfers from savings and established lines of credit. Why are these banks doing this and is this a trend?


How To Calculate The Interest Sensitivity Of People, Products, Branches And Technology

Putting Rates And Strategy Together

Last week we had a meeting that few banks have. It was a rarity for us, but it was eye-opening for all that attended. It brought an important clarity about the future, a clarity that would be helpful for any bank to achieve, no matter what their size. This meeting was an asset-liability committee meeting (ALCO) of sorts, but it was also strategic.


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